Microsoft is rolling back a model upgrade to its AI-powered Bing Image Creator, reports TechCrunch. The rollback came after weeks of complaints by users that the tool just didn’t work as well after Microsoft “upgraded” to a new version of the DALL-E 3 model on December 18th.

Microsoft promised its new Bing Image Creator model would deliver better quality. Now, it's rolling back the model after complaints.

Microsoft has decided to roll back an update to its AI-powered Bing Image Creator following user complaints about the quality of its output. The company introduced an upgraded version of the DALL-E 3 model on December 18th, but many users reported that the tool's performance had declined after the update.

Microsoft has announced plans to roll back its recent update to the Bing Image Creator, after facing significant backlash from users.

The new model aimed to improve user experience by doubling the speed and enhancing the quality of image creation. However, after a wave of user complaints about degraded quality on X and Reddit, Microsoft has decided to revert to last version until further improvements can be made.

Users croon in complaint Software King of the World, Microsoft has had to roll back its latest update to its Bing Image Generation system, which installed the latest iteration of OpenAI’s Dall-E model after Bing users vociferously complained about a decline in image quality.

This type of strategy is sometimes called a “dark pattern,” or a deceptive pattern that tricks users into doing something they did not intend. Below the Google-looking search bar, including a Google Doodle-esque cartoon, regular Bing results are displayed.

Microsoft’s Jordi Ribas acknowledged the problem in a post on X, explaining that the company had identified some of the reported issues and was working to fix them.

Microsoft reverts Bing Image Creator to PR13 after user feedback highlighted reduced realism in generated images.