Forrester’s Dai said WNS’s domain-specific AI agents and agentic AI platforms, especially the AI.Agentic suite and WNS Expirius, will effectively help Capgemini enhance its agent-driven business process services and offer the same to its existing customers.

French technology company Capgemini has signed a definitive agreement to acquire IT services provider WNS in a deal valued at $3.3bn (€2.8bn). The transaction will see Capgemini paying $76.5 per WNS share,

The combination of Capgemini and WNS will act as a catalyst to lead in Intelligent Operations providing the required scale and unique set of capabilities from Strategy & Transformation consulting, to horizontal and sector expertise, platform offerings to deep AI and technology capabilities.