Some iPhone 18 Pro Max phones on AT&T are stuck in SOS mode. Two updates can prevent it, but affected phones need replacing.
The carrier's lineup has more options to cater to people who want the bare minimums or those who demand extravagant extras.
This week's iOS update is intended to prevent this from happening to other phones. If your iPhone 18 Max Pro has already lost service, you'll need to return it for a new one.