Some of your clients are going to end up angry, either because of a breach of responsibility on your end or because of a misunderstanding. In rare cases, clients may be irrationally angry – projecting ...

The goal of the average freelancer, entrepreneur or service provider can be summed up in this basic algorithm: Get a client, land a gig, get the job done, get paid promptly, and get a repeat. If you ...

These days, few advisors become enthused when told a client is on the phone. Bull or bear, they know their going to be growled at, charged, trampled and for sure feel bitten. In just the last few days ...

Opinions expressed by Entrepreneur contributors are their own. Building a good relationship with a client, built on mutual trust and respect, can take a long time. However, there are ways to kickstart ...

The year 2005 demonstrated that clients and plaintiffs lawyers are more willing than ever to sue law firms -- litigation largely unheard of 15 years ago. One legal malpractice lawyer attributes that ...

Opinions expressed by Entrepreneur contributors are their own. Here’s the bad news: an angry customer is breathing down your neck or tearing you up over the phone, shooting daggers at you via e-mail.