Starbucks launches a major hiring initiative to boost leadership and service by adding full-time assistant managers nationwide.

Soon, all businesses will be able to use Meta’s AI to power live, 24/7 customer service that can interact with customers on behalf of businesses on Instagram, Facebook, and WhatsApp. Meta announced ...

SANDNES, Norway, April 16, 2024 /PRNewswire/ -- boost.ai, a leading conversational AI (CAI) solution provider, today announced the launch of Generative Action, the latest in a series of innovations to ...

“There has been remarkable consistency at the top in the three years of our Best Customer Services lists: Chick-fil-A (No. 3 ...

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, the leading AI-powered communications intelligence platform trusted by tens of thousands of enterprises worldwide, today announced the launch of Dialpad ...

Projector.is Inc., which does business as ScreenMeet, today announced an artificial intelligence-based assistant for contact center and information technology help desk workers that provides real-time ...

Aug. 6—The agenda for the first Brownsville ISD board of trustees meeting of the 2024-2025 academic year on Tuesday included discussion of two key initiatives, one dealing with customer service, the ...

AUSTIN, Texas--(BUSINESS WIRE)--Software Advice’s latest report highlights a significant gap between best practices for digital accessibility and the current state of accessibility on most retail ...

The survey identified the top five retail industry challenges: industry competition, inflation and high costs, rising customer acquisition costs, changing consumer behavior, and cost of returns. Also: ...

CEO Baksh announces structural & digital upgrades designed to strengthen performance, expand coverage, modernise operations THE Guyana Water Incorporated ...