The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

Allvue Systems, LLC ("Allvue"), a leading technology provider for the private capital markets, and RSM US LLP ("RSM"), a leading provider of assurance, tax and consulting services for the middle ...

New Majesco research finds insurers achieving stronger growth are aligning operating model transformation with cloud- and AI-native technology foundations. Majesco, the insurance industry’s foremost ...

IT leaders are breaking up traditional IT silos to establish more modern, value-centric structures and processes honed to ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

When I sit with leaders trying to understand why an AI initiative that looked promising in testing is now drifting in ...

When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. The quest for customer obsession is arduous — littered with obstacles ...

NORWALK, Conn.--(BUSINESS WIRE)--Xerox Holdings Corporation (NASDAQ: XRX) today announced a new operating model and organizational structure to further the company’s Reinvention. “The evolution of ...

Following the recent announcement of the planned acquisition of Credit Suisse, UBS (NYSE:UBS) (SWX:UBSN) outlines its new operating model and leadership team, an important milestone in the combination ...

Casey's General Stores, Inc. CASY has a strong business operating model that includes omnichannel capabilities, enhanced customer reach and private-label offerings. These elements help the company ...