Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

iOS 26 allows iPhones to screen unknown calls using AI. Callers provide reason for calling; responses are transcribed in real time. Users can reply with pre-written or custom messages via AI voice.

Twilio Programmable Voice enables Genspark's AI agent to place real-time calls on behalf of users worldwide, automating real-world tasks, including customer service inquiries, across 40+ countries ...

One of the more fascinating shifts in modern tech and business vocabulary is the introduction of the phrase "digital labor" and its related terms -- "AI colleagues" and "AI coworkers." Humans have a ...