I’m a freelancer in a creative field, and I’m fairly new at it after some big life and relationship upheavals. I need advice on how to handle a potential client who’s maybe not the most stable person ...

Opinion: Law firms have a responsibility to explain to clients how artificial intelligence improves the quality of legal work ...

Clients may come to coaching professionals for help in dealing with dashed dreams, business failures or crises of identity—all of which can result in a sense of grieving. Grief is a universal human ...

My first business was a trucking company that was 100% client services-based. The business was location-dependent, and I needed employees to operate it. I didn’t understand subscription revenue models ...

Ad Age, reporting recently on agency new business trends for 2022, pointed out that, while there was an 11% increase in the number of global pitches, those pitches brought in 35% less revenue as ...

Not all clients are good for your business. Learn how to identify bad clients, minimize their impact and professionally fire them while protecting your team, finances and reputation. Bad clients can ...

In the past, I’ve likened a client’s view of a financial advisor to watching a duck swim across a pond. To the observer, it looks like the duck is effortlessly gliding across the water, but beneath ...

What does it mean to do relational work with individual clients? It might sound contradictory, but it’s actually one of my very favorite ways to work—and it has the potential to resolve some serious ...