Disputing charges is easier than most people think. Here's what actually happens behind the scenes -- and when to contact the merchant first.

Purdue University encourages its employees to bring their complaints to the attention of their Supervisors. Employees and their Supervisors are expected to make every effort to resolve differences ...

Opening your mailbox to find an unexpected tax bill from the Internal Revenue Service (IRS) is rarely a pleasant experience — especially if you filed your taxes expecting a refund or at least a ...

Two Oregon lawmakers want to streamline how water rights disputes are resolved but the proposal is drawing criticism from organizations representing farmers and environmentalists. The amount of time ...

Discovering an error on your credit card statement can be a big headache to resolve. Trust me: I'm currently working with Chase on a dispute where two of my linked ...

Mediation, the most common ADR method, is when the parties use an impartial third party to try to work out a settlement. AmnajKhetsamtip / Getty Images/iStockphoto The four kids had been locked in ...

A federal IDEA monitoring report underscores that due process safeguards—notice, timelines, and evidence access—remain ...