Federal agencies invest billions of IT dollars annually to deliver services more effectively and securely. However, many face a common stumbling block: How to overcome obstacles that hinder ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Salesforce Inc. is expanding its generative artificial intelligence footprint today with new capabilities for its Einstein GPT general-purpose AI assistant that allow it to work with its Flow workflow ...

Salesforce is building out its library of pre-wired artificial intelligence agents to take on manual, administrative work on ...

Usage data infrastructure leader m3ter today announced enhancements to its m3ter Connector for Salesforce on the Salesforce AppExchange to enable seamless integration with Revenue Cloud Advanced (RCA) ...

Salesforce pushes AI innovation with Agentforce 2.0, enhancing CRM with advanced automation, Slack integration, and a powerful new reasoning engine. On Dec. 17, Salesforce unveiled Agentforce 2.0, the ...

ATLANTA & LONDON--(BUSINESS WIRE)--Riskonnect, a leader in integrated risk management solutions, today announced a new integration with Salesforce Net Zero Cloud to enhance its Environmental, Social, ...

Selecting the right Salesforce managed services provider is an important factor in a business decision regarding Salesforce deployment and post-deployment management. However, companies have to take ...

Available today by invitation, Buy with Prime for Salesforce Commerce Cloud seamlessly integrates into merchants’ existing online stores, helping them grow their businesses through the shopping ...