Microsoft's AI capabilities, cost-effective solutions, and growing presence in the CRM market pose a significant threat to Salesforce. Microsoft Dynamics 365 offers seamless integration, cost ...

Microsoft has unveiled two AI sales agents, known as “Sales Agent” and “Sales Chat.” By connecting to both Microsoft Dynamic 365 and Salesforce, the two models can be used to qualify potential leads ...

Microsoft announced two AI agents for sales that double as a competitive response to Salesforce in an area where both companies are placing big bets. Sales Agent and Sales Chat, unveiled Wednesday ...

Microsoft Corp (NASDAQ:MSFT) announced during its “AI Tour” event in London that businesses will be able to develop their own autonomous artificial intelligence agents starting in November. These ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Despite a solid rally of the last few months, the discounted cash flow model suggests that there is a 33% upside potential. Salesforce's innovative integration of AI technologies positions it as a ...

Salesforce CEO Marc Benioff questioned whether Big Tech's AI investments are delivering results. Salesforce is focusing on AI integration, not building costly data centers, Benioff said Wednesday. The ...