Sometimes the most important part of getting to know someone is learning when to keep quiet. Many recruiters are so passionate about their industry that they overwhelm their prospects and fail to ...

Listening skills assessment is as important as technical skills assessment in many performance evaluations, particularly for those employees who deal directly with clients or the public. While it is ...

It’s the quiet conversations at home – the ones where no drama is present, but the important stuff still gets said – that ...

The skills of communication and listening may seem obvious, ordinary, or boring. Yet using the basic process of listening helps you connect well with others professionally and personally. In all ...

As a coach, understanding is the first step toward offering sound advice. Unless a coach is aware of the exact nature of and meaning behind a question or problem, the information and guidance they ...

More than one intelligent person has quipped that money (or math) makes the world go 'round. But in reality, it's communication that makes this little blue marble spin. Just about everything that ...

Annie Murphy Paul is the author of the forthcoming book Brilliant: The New Science of Smart. When we’re learning a foreign language, making sense of what we hear is the first step toward fluency. It ...

Strategies to amplify your employees’ voice and create a more collaborative company culture that actively encourages and listens to employee feedback. New generations are entering the workforce and ...

Aimed at helping people enhance their relationships, both personally and professionally, Gloucestershire charity Listening ...

Your ears are constantly picking up sounds around you even when you aren’t actively listening. Selective listening is when you focus your attention on some specific information. It involves ...

Feeling safe, comfortable, and valued in conversations is one of the great superpowers of empathetic people with incredible listening skills. Not only are they tuned into what you’re saying, they’re ...

Can you lend me your ear? Most people believe they are good listeners without considering the important differences between hearing and listening. The ability to hear is typically innate, but the ...