Domino’s Rewards gives customers the cheapest path to earning their first freebie, according to a new report from The Points ...

The coffee brand rebuilt its 2000s-era loyalty program for the modern day with an emphasis on community and personalization, ...

BWH Hotels, the parent company of Best Western, is now WorldHotels. The Phoenix-based company announced its rebrand today, ...

The airline reported record revenue, but still widened its net loss due to rising fuel prices. It’s now looking to loyalty ...

What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

Forbes contributors publish independent expert analyses and insights. Jeff has written about travel, sports & loyalty w/ a focus on Gen Z. This voice experience is generated by AI. Learn more. This ...

Not all cruise loyalty programs are equal. See which ones offer the most rewarding perks and help passengers earn benefits ...

Many of today’s consumers are eschewing generic rewards programs in favor of more personalized and convenient options. To engage and retain their best customers, marketers can rethink five components ...

The Points Guy reports on a survey revealing that loyalty program users value simple rewards like cash back, free flights, ...

Loyalty points are becoming more liquid as airlines give customers more choices over when and how much of their accumulated rewards to spend. American ...

A federal judge ruled the Federal Trade Commission presented enough evidence for trial on allegations that Syngenta's ...