CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

If you still think chat bots for Messenger are a passing fad, think again: Facebook announced Monday that Analytics for Apps now support bots, and bot developers are welcome in its FbStart program.

Facebook today announced its Discover tab for finding featured bots and brands will be rolled out to Messenger users in the United States in the coming days. The Discover tab breaks up these ...

How many of your Facebook friends are robots? Unless you play squash with a T-1000 or are distant relations with GERTY, we’d imagine not many. But that’s about to change fast thanks to Facebook’s new ...

SAN FRANCISCO — You already chat with friends on Facebook Messenger. Now Messenger wants you to chat with businesses and get updates from them, too. That's the future Facebook pitched Tuesday at f8, ...

SAN FRANCISCO — Clicking a buy button on a website is so 20th century. Now the next big thing is conversing with a computerized robot. That's the new mission for Facebook Messenger, the wildly popular ...

Facebook today announced that its bot platform has been used to create 300,000 bots. That's up from a 100,000 bots milestone reached at the annual developer conference last year. Roughly 200,000 ...