Microsoft rolled out a massive June update for Teams with AI meetings, smarter calling, security upgrades and collaboration ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Anywhere365, a provider of cloud-based contact center and dialogue management solutions, has today announced that through its long-term relationship with Microsoft, it will be introducing Microsoft’s ...

Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...

We recently covered all the new features that Microsoft introduced in Excel during the month of June 2026, and naturally, we ...

Microsoft only introduced a few features to Teams in the last month of 2025, but some of them may be huge for lots of customers. 2025 is almost at a close in many regions around the world, and as we ...

Microsoft Teams is either an app you've rarely ever used and care very little about, or it's one you rely on daily — be it out of preference or corporate obligation. If you belong to the second camp ...