Over the weekend I initiated a transfer of my wireless service from AT&T to Verizon Wireless. The process was so painful and so fraught with failure that I felt compelled to share the story. Buckle up ...

Switching phone carriers is a big decision. Especially if, like me, you have a family plan. But last December, in the midst of all the holiday craziness, I decided to do exactly that. After over two ...

You can change your Verizon Wireless password while you're still logged in to your account. If you have forgotten your password for accessing the Verizon Wireless Web ...

1. Can I transfer my service from my current wireless service provider to Verizon Wireless? Yes, if your number is portable, you can bring your existing number from your current wireless or landline ...

Reports of a new Verizon outage surfaced early Thursday, October 9, with customers seeing “SOS” mode and failed calls/texts. Impact appears scattered across multiple U.S. cities based on live ...

There are two ways to call voice mail from a Verizon Wireless phone. If you're dialing voice mail by holding down a shortcut key, the number the phone dials to access the voice mail is usually stored ...

Verizon customers had a rude wake-up call the morning of Monday, September 30. According to DownDetector, more than 100,000 Verizon users had reported an outage in their area by 11:30 a.m. Social ...

We’ve spent a few months looking at why cable and internet bills are so confusing, and where all the fees come from. But if there’s one bill in our virtual mailboxes that’s even more bloated and ...