Gainsight and CEO Nick Mehta spent the better part of a decade working to popularize “customer success” as a software category, attempting to become its first billion-dollar startup. Now, Gainsight is ...

SAN FRANCISCO, January 13, 2026--(BUSINESS WIRE)--Larridin, the AI measurement and scaling platform, today announced the appointment of Nick Mehta to its Board of Directors. Mehta, who served as CEO ...

Customer success is an increasingly important concept as business becomes more connected. In recent weeks I’ve been digging into what it really means and how to measure it. Who better to talk to next ...

SEATTLE--(BUSINESS WIRE)--F5 Networks (NASDAQ: FFIV) today announced the appointment of Nick Mehta, CEO of Gainsight, Inc., and Marie E. Myers, CFO of UiPath, Inc., to its Board of Directors. Mehta ...

The next time Gainsight raises money from investors, it will likely be as the first billion-dollar startup in customer success. That looming distinction was set up on Tuesday when the company ...

When Gainsight Inc. Chief Executive Nick Mehta decided to announce that his firm’s upcoming online-only conference had set a record for registrations, he didn’t send out a self-congratulatory, dry ...

SAN FRANCISCO, Aug. 20, 2025 (GLOBE NEWSWIRE) -- Gainsight, the retention engine powering the world’s most customer-centric companies, today announced the promotion of Chuck Ganapathi to Chief ...

In the growing market of "customer success," Nick Mehta believes he's finally breaking through the noise–and has a lot more money now to go prove it. Mehta's startup Gainsight has raised a new $50 ...

Nick Mehta (he/him), is the CEO of Gainsight, The Customer Success Company—a five time Forbes Cloud 100 recipient. He works with a team of nearly 700 people who together have created the customer ...

He is a member of the Board of Directors at F5 (NASDAQ:FFIV) and has co-authored two books—Customer Success and The Customer Success Economy. He is passionate about family, football, philosophy, ...