In Microsoft Word, you can customize the default document that opens when you open the program by editing the normal template -- called Normal.dotm -- file. This file contains the default styles and ...

A cumulative Windows 10 patch has had some Word 2016 users cringing in despair. The patch, titled Cumulative Update KB3124200, is causing the Word 2016 template file Normal.dotm to be renamed. Then, ...

Microsoft Word's splash screen isn't just a showcase for the company's graphic designers; it's an indication that Word is starting up. A splash screen that stays up too long signals a problem, such as ...

Q: Your July 5 column discussed two changes to make to Microsoft Word defaults as soon as it is installed. Do you have more than two? A: There are some changes to ...

Valerie Pike set up Microsoft Word the way she liked it. Then, suddenly, everything went back to the default settings. Can she get her old settings back? Or at least protect them in the future?