She has several hospitals nearby, but no clear way to compare them. That’s until she learns of a new free tool called ...
The latest AHA Market Scan Trailblazers report, “The Smart Hospital of the Future: Connecting Systems, People and Technology,” outlines how hospitals are advancing toward more connected, data-driven ...
Multiple factors contribute to a positive patient experience, says David Goldman, the new CMO of AdventHealth Altamonte ...
So much of what we do, from paying bills online to checking in for flights, has been made easier and more transparent in the digital age with our ability to manage it all from our phones. Healthcare ...
CMS data reveals patient complaints against hospitals are rising sharply, illustrating oversight gaps and trust issues that demand CEO attention. Hospital leaders face a growing concern when it comes ...
Throughout my medical training and then practicing as an intensivist, my entire identity as a physician was rooted in being at the bedside. Healing, I believed, required proximity; only by being ...
Patient experience leader Jennifer Carron explains why healthcare lags in customer experience and how real-time feedback is changing the game. Jennifer Carron, patient experience officer for BJC ...
Offering an alternative to survey-heavy experience data, PEP Health identified this year's top-performing hospitals using more timely, unsolicited patient feedback MINNEAPOLIS, Oct. 16, 2025 ...
Language access will define hospital compliance in 2026 as Joint Commission goals require equitable communication and patient safety.
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