One in six patients are deemed to be dissatisfied and demanding. But to prevent difficult medical problems from being redefined as difficult patients, doctors need help ...

In any given year, approximately 3.5 million Americans experience homelessness, 39 percent of whom are children. Why we allow so many people to live in abject poverty and desperation is an indictment ...

Missed appointments remain one of the most persistent (and costly) challenges in patient engagement. Even as healthcare organizations use more appointment reminders, online scheduling and other ...

Before the COVID-19 pandemic, patient collections were already crucial for the financial health of hospitals and health systems due to their proportion of total collections. But volume reduction from ...

Please provide your email address to receive an email when new articles are posted on . A “Patient’s Rights and Responsibilities” document can establish expectations. Reasons for termination may ...

As hospitals bring remote patient monitoring and connected apps into their intensive care units, they're finding opportunities to not just increase efficiency of care, but also to improve the ...

WINSTON-SALEM, N.C. – Patients not complying with their dermatologic treatment is a universal problem that doctors need to address, according to Steven Feldman, M.D., Ph.D., from Wake Forest ...

Please provide your email address to receive an email when new articles are posted on . Development of rheumatoid arthritis, or another such inflammatory disease, often brings with it a mental toll.

A digital status board in the infusion center waiting room improved communication about appointment status and patient ...

Contact center solutions for the health network need to have better outreach and call handling to ensure payment-related queries are answered. Patient problems should be resolved by having automated ...