Government Executive

DOGE went looking for phone fraud at SSA — and found almost none

After installing anti-fraud checks for benefit claims made over the phone early last month, the Social Security Administration is considering walking back the policy after finding only two cases that ...
MassLive

Social Security Administration cracking down on phone claim fraud — what to know

The Social Security Administration (SSA) has beefed up its fraud prevention tools so users can safely claim files over the telephone. Effective Monday, April 14, the new SSA system — using “enhanced ...
Nextgov

SSA changes phone fraud policies after finding very little fraud

The change follows reporting by Nextgov/FCW about the policy and its contributions to a slowdown in retirement claims processing. SSA Customer Experience The Social Security Administration is changing ...