Results from Press Ganey’s 2009 Outpatient Pulse Report: Patient Perspectives on American Health Care indicate that patient satisfaction with outpatient services has reached a five-year high, ...

Press Ganey has submitted to the National Quality Measures Clearinghouse four updated measure summaries and two new measure summaries for patient satisfaction in the medical practice settings. The ...

Press Ganey said patient satisfaction scores for inpatient and outpatient services across the nation have reached their highest levels in five years, according to a release by the company. In the ...

Press Ganey Holdings Inc., a provider of patient satisfaction surveys to health care firms, said on Tuesday it agreed to be bought by Swedish private equity group EQT in a deal valued at about $2.35 ...

ATLANTA--(BUSINESS WIRE)--The Emergency Department (ED) is a crucial entry point for many seeking medical care. However, recent data reveals significant disparities in the patient experience between ...

In the pilot episode of HBO's new medical drama The Pitt, a dedicated ER doctor is reprimanded for his low Press Ganey patient satisfaction scores. The interaction—cold and superficial—angers the main ...

Background: The purpose of the study was to better understand the relationship of Lean implementation and patient satisfaction (HCAHPS) scores in acute care hospitals. Hospitals are under significant ...