Any time an organization looks to make changes using process improvement methodologies, it often meets heavy internal resistance from the “doers.” These individuals are responsible for instituting ...

Continual performance improvement is the key to health system survival in today’s challenging financial environment. That was the consensus reached by a panel of CFOs from hospitals and health systems ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

One challenge for the business process movement has always been the tradeoff between deep analysis and improvement-oriented actions. Process analysis—understanding and measuring a process and the ...

To improve the safety of the operating environment, a holistic method for defining and evaluating the systems that aid an operator with the safe operation of a process unit is required. This approach ...

The Army has employed a variety of techniques for continuous process improvement (CPI) for many years. Some have resulted in projects that saved the Army millions of dollars, while other efforts have ...

On the eve of its end-user event in Germany this week, Celonis announced that it has acquired Business Process Management (BPM) vendor, Symbio. As customers, executives and partners descend on Munich ...

Dr. Jim Kane addressed the Capability Maturity Model Integration (CMMI), ISO 9000, Information Technology Infrastructure Library (ITIL) and Six Sigma alternative frameworks for process improvement for ...

It’s an exciting time to be in healthcare. The industry is experiencing change unlike any other time in modern history, but that doesn’t come without its challenges. The rising costs of care and those ...

There is a common lean phrase, “Bad systems beat good people.” Sometimes it is attributed to Dr. W. Edwards Deming although it isn’t actually his quote. I’ve used it for 20 years but couldn’t tell you ...

With business growth (revenue growth and adding more customers, products and services), everything becomes more complex. When left unchecked, fractures begin to appear, and soon things start to break.