A process map is essentially a breakdown of a process to determine how it flows and, ultimately, how effective it is. Those who complete process mapping look closely at elements such as the structure ...

Kevin Curtis inherited a problem that had been hanging around for years. 1 Psychiatric patients in the emergency department were waiting too long for a bed at the University Neuropsychiatric Institute ...

Healthcare design is a complicated, iterative process of back-and-forth communication between stakeholders and the design team. The first step is understanding the purpose of the building or space to ...

All companies are struggling to adapt to COVID-19 and its business impact. But those with outdated systems and inflexible processes have been hit particularly hard. Faced with the need to upgrade ...

The virtues of writing something down cannot be overstated. Especially given we’re all feeling the pressure from an industry with ongoing labor shortages, large-scale projects, stronger than-ever ...

A process map is a visual diagram of a process that involves multiple steps. Maps help give managers a comprehensive overview of a process in order to spot inefficiencies, slack time or bottleneck ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Two weeks notice is almost never enough time to handle all requisite offboarding tasks. For employees, providing two weeks notice is the accepted standard by which to leave a job with dignity and ...

Business was booming at specialty construction firm ProClad Inc. when founder Brad Hitzfield realized he needed to make some big changes. Revenue had reached $12 million in just five years, but ...