Salesforce has launched a new interface to its customer service management software that it hopes will boost agentic AI.

Joint customers can leverage Claudeforce to build their own agentic AI interfaces for Salesforce in Claude, a new offering that changes how CRM is delivered.

Users can interact with enterprise customer data through Claude — and Salesforce has handed its interface, user workflow and engagement layer to Anthropic.

Dubious analogies aside, the reality of AIforce is that users will engage with it across three surfaces. The first of these is Slackforce, the combination of Slackbot and a new feature called Slack ...

Salesforce and Anthropic expand their partnership under the name Claudeforce. A plugin brings Salesforce data and functions into the AI assistant. Salesforce and Anthropic have expanded their ...

Salesforce and Anthropic launch Claudeforce, bringing live CRM data and AI sales workflows into Claude as enterprise software goes headless.