24/7 live chat launches. Personalized support uses Google Gemini. Verizon is giving its customer service a major upgrade with the help of AI. The company recently announced a new support system that ...

Verizon is offering a $20 bill credit to customers impacted by a widespread service outage on Wednesday. The credit is not automatic and must be cl ...

Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to humans.

Follow these steps to claim your credit safely and effectively.

Many Verizon customers can’t hear you now. There appears to be a widespread outage of Verizon cell phone service, according to DownDetector, an online site that monitors websites and services. What ...

Stephen is an author at Android Police who covers how-to guides, features, and in-depth explainers on various topics. He joined the team in late 2021, bringing his strong technical background in ...

Have your credit and snitch on it too ...

Beware of a new scam hitting Verizon customers claiming to be the telecommunications company offering a $20 reimbursement ...