Big corporations like Walmart don't always make it easy to get in touch. Here's how to find a real-live human to talk to.

A Walmart customer says a grocery delivery that never reached his home turned into a days-long dispute over a refund. Brandon Grayson said the chain initially denied his refund after a delivery photo ...

Add Yahoo as a preferred source to see more of our stories on Google. What to do when a rollback goes awry. After the frenzy of Black Friday and Cyber Monday, issues with orders, returns, or questions ...