The goal of this process is to benefit from redundancy-free, accurate, and up-to-date data, and it requires a clear data management protocol that all teams and departments need to follow.

Customer data management is defined as an enterprise process by which customer data is gathered, stored, updated, accessed and analyzed. Customer interaction with brands can come from multiple ...

Enterprise data management (EDM) refers to the systems and strategies an organization uses to govern its data so that it’s accurate, accessible and secure throughout its lifecycle. It’s far ...

Overseeing the data quality management process to make sure data that is collected and used by the company meet business requirements. Developing strategies for how to use data to achieve business ...

At this point in the technology landscape, technology is rarely the issue. Automation and bots with integrations to state agencies and provider data sources can automate most of the process.