FORT COLLINS — Helene Sposato’s cheery voice on the phone sounds like a friendly neighbor a few houses down the street. You don’t know her well, but she’s pleasant when you meet on the sidewalk. She’s ...

FORT COLLINS — Helene Sposato’s cheery voice on the phone sounds like a friendly neighbor a few houses down the street. You don’t know her well, but she’s pleasant when you meet on the sidewalk. She’s ...

PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

NEW YORK -- Comcast is dealing with a widespread outage of some of its services. The Philadelphia company told CNBC, which it owns, that it is aware of a nationwide outage affecting some of its ...

So this is what it takes to be voted the worst company in America. Anybody who has ever disconnected a service or canceled a gym membership over the phone knows just how stubborn representatives can ...

In the latest episode of consumers affected by tech companies’ security flaws, Comcast’s Xfinity Mobile wireless service was found to be setting customer PINs by default to 0000. As reported by The ...

Comcast officially launched its wireless phone service Xfinity Mobile last May, and within the first five months, the company attracted hundreds of thousands of users. Now analysts say the service is ...