AWS's contact center service adds capabilities that make it easier for businesses to identify customer issues and trends, search call and chat transcripts, and improve agent performance Intuit, John ...
One part of the global nature of the expansion is a dramatic increase in the number of partners, especially those that serve either a global customer base or clients in EMEA. As seen in the graphic ...
Amazon Web Services has expanded its artificial intelligence-powered Contact Center Intelligence (CCI) solutions, enabling customers to leverage AWS's artificial intelligence and machine learning ...
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