There’s a cute story of the worker returning to his desk, trembling, after his annual review with his boss. “What’s wrong?” asked his co-worker. “Boss said I have two problems, and I need to work on ...

In my 10 years of leadership speaking and training, active listening has been the most commonly given leadership advice. Rather than passive listening to respond, active listening is fully focusing on ...

You’ve probably become overly familiar with the term “active listening” by now. I know this because as an entrepreneur I’m on top of the latest business trends, and it’s a trait always popping up in ...

“You cannot truly listen to anyone and do anything else at the same time." —M. Scott Peck, author of The Road Less Traveled. Active listening is a way of listening that involves full attention to what ...

The Greek philosopher Diogenes famously commented, “We have two ears and only one tongue in order that we may hear more and speak less.” His appreciation for the importance of actually listening is ...