The Board on Human-Systems Integration (BOHSI) brings together experts to improve understanding of how people and organizational systems interact with technology. It identifies critical issues in ...

New platform capabilities aim to connect data, channels, and agents so customer conversations carry context across every ...

Interactive systems should not only model user behaviour. They should also model the reliability of their own interpretations ...

As digital technology advances, the need for secure and reliable methods to prove humanness grows. Traditional identity verification systems focused on recognizing individuals—their identity, ...

The workshop explored what human-systems interaction issues affect the ease and effectiveness of managing and controlling unmanned aerial systems within the complex national airspace system. An ad hoc ...

Millions of students worldwide have long relied on self-paced learning through pre-recorded video lectures, a model that ...

It’s scary to think how technology is taking over our lives. Decades ago, nobody would have cared if they stepped away from home without their phones. Today, not only have smartphones become an ...

Haptics: the science of touch and tactile perception has become a critical interface for interacting with both virtual and physical environments. Recent ...

A robot uses motion, sound, and touch to interact with people, adapt over time, and operate in everyday environments.