Business Process Outsourcing (BPO) has long been one of the Philippines’ strongest economic engines. But the sector has ...

After rigorous assessment, 可栗口语 (Keli Speak) emerged as the clear leader, thanks to its innovative AI-driven scenario ...

Valoroo reveals how its training academy builds world-class offshore logistics talent, driving surging popularity among ...

Employees who are hired this month also are being offered a $1,500 sign-on bonus that will be paid out over a year's time. The first $250 payment is awarded 30 days after hire date, after six months a ...

Brian O’Hara, who took over a troubled police force and has spent years rebuilding community trust, fears the long-term ...

BenchmarkPortal’s Learning Channel+ is a subscription-based microlearning library built for contact center agent training and coaching, featuring 50+ workplace-friendly videos in approximately ...

Thousands of Rhode Island state workers received W-2s in the mail that misidentified their employer as "the State of Rhode ...

The Iowa Victim Services Call Center offers 24/7 support to those in active crisis or with lingering issues from trauma, ...

Cognizant CFO Jatin Dalal also weighed in on the intertwining of the operations and tech shift, saying it is forcing companies to rethink how services are priced in the AI era ...

Iowa sexual assault coalition closing after decades of service; national training program also ending ...

MANAGUA, Nicaragua, Jan. 28, 2026 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and ...

ParaScript, an AI-powered document processing company, announced the launch of its Professional Services division, a dedicated team focused on helping customers deploy, integrate and optimize ...