The agency’s “average speed of answer” metric masks longer call wait times, according to data in a recent OIG report.

Android users in India are finally getting support for emergency services from Google and it is available for free.

Learn how busy real estate agents can organize contacts efficiently, streamline follow-ups, and improve the client ...

Getting a table at a world-renowned restaurant can feel like winning the lottery. Cancellation rates have improved recently, ...

The Tesla Model Y may well be the iPhone of cars. Whereas an enigmatic turtleneck-wearing Steve Jobs hawked the iPhone atop ...

Two people have died and a further three were swept away following severe weather across South Africa, as relief ...

For years, many motels ran on a simple formula: a couple of analog phone lines, a front desk logbook, walkie‑talkies, and an ...