Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

AudioCodes Ltd. (NASDAQ:AUDC) Q4 2025 Earnings Call Transcript February 3, 2026 AudioCodes Ltd. misses on earnings ...

Alexey Aylarov co-founded Voximplant after a decade spent building communication tools from the ground up. His early work included IP PBX development and running his own telecom software company long ...

Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) (“Sangoma” or the “Company”), a trusted industry leader uniquely offering businesses a choice of on-premises, cloud-based, or hybrid ...

Thousands of customers have called the Baltimore Gas and Electric Company’s customer call center in the past year; many were met with hourslong wait times and unfulfilled promises from BGE to call ...

Authorities said the scam netted almost $50 million from more than 600 victims.

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

Yet only half of agents received a pay increase this past year compared to four-fifths of contact center agents in 2024.

Based on large-enterprise IT manager surveys, this No Jitter series examines CX vendors ranked highest by large enterprise ...

Dr. Tingjun Yang, CEO of 3 E, stated that the strategic considerations behind this construction were due to that the AI data center is a strategic cornerstone for the Company to connect digital ...

PHOENIX, ARIZONA / ACCESS Newswire / January 29, 2026 / Crexendo, Inc. (NASDAQ:CXDO), an award-winning software technology company that is a premier provider of cloud communication platform software a ...

Salem City Council voted on Jan. 26 to authorize a $200,000 settlement of an employment claim made by a former 911 center employee.