Using STAR helps you tell a clear, concise, and impactful story about your skills and experiences. It’s a great tool to ...
So, you’ve got an interview for a call center job, but maybe you’re thinking, ‘I’ve never worked in a call center before, ...
In this story, one teenage girl did a great job sounding natural at her call center job, but then a new supervisor told all ...
Invoca, the leader in revenue execution, today released a new study examining Google's AI agent calling feature, which contacts local businesses on behalf of consumers to ask about pricing. The Invoca ...
"By seeding poisoned content across compromised government and university sites, popular WordPress blogs, YouTube descriptions, and Yelp reviews, they are steering AI search answers toward fraudulent ...
A rumor circulated online in November 2025 that a purportedly leaked phone call audio recording featured U.S. President Donald Trump panicking to White House staffers about the release of files ...
Tuesday (November 18) began the trial period of artificial intelligence (A.I.) being used in the Brazos County 9-1-1 dispatch center. Executive director Patrick Corley says A.I. will greet callers to ...