Discover 7 proven strategies for Customer Relationship Management For E-commerce—backed by data, real-world case studies, and actionable implementation steps to boost retention, LTV, and revenue in ...
APLAZO’s customer support is handled via WhatsApp and the newly integrated in-app chatThe AI tools implemented support both end customers ...
"Intermedia's expanded Auto Dealership Communications Solution shows a clear understanding of how dealerships actually work: keep teams in one mobile-ready system, capture every interaction, and sync ...
CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.
GOCare, a leading SaaS provider of digital customer experience solutions for broadband service providers (BSPs), today announced that WEHCO Video, Inc., d/b/a Cablelynx Broadband (Cablelynx), a ...
New Shopify connection lets agencies deploy AI chat and voice agents that answer product questions in real time and ...
SAN FRANCISCO--(BUSINESS WIRE)--Forethought, the leader in agentic AI for customer support, today announced the launch of Forethought Voice to its multi-agent, multi-channel AI for CX platform.