During a heated debate at a Public Service Commission hearing Wednesday morning Gas and Electric Co.’s (BGE) representatives ...

Thousands of customers have called the Baltimore Gas and Electric Company’s customer call center in the past year; many were met with hourslong wait times and unfulfilled promises from BGE to call ...

Presenting the results of their May 2025 audit of the Branch Office Division of the Michigan Department of State, the state ...

Clarksville Gas & Water (CGW) offices and customer service centers were closed and inaccessible to the public for in person bill payment service from Monday, Jan. 26 to Friday, Jan. 30, due to the ...

As AI companies strengthen their foothold in San Francisco, Intercom is looking to grow its office space as well.

A new partnership enabling Egyptian companies to consolidate front-office systems on an AI-native platform, unlocking ...

EUV Tech announces grand opening of Singapore office, marking a major milestone as first global expansion effort ...

When Rod Peers retired in November, he was eager to start this new chapter in his life by purchasing a three-bedroom property ...

This is the third story in our Looking Ahead series featuring candid interviews with east Idaho’s new mayors. Read our ...

For insurance leaders, the question has moved on from "Will AI handle calls?" to now figuring out how to deploy it without breaking trust.

Advisers claim to give their clients the same, excellent level of service — but this is far from the reality, according to ...

Complaints to the Consumer Protection Division of the Office of the Maine Attorney General have spiked with January's frigid temperatures.