Springfield City Utility crews are working to identify properties with lead water pipes, as part of a new EPA guideline to ...

The Metropolitan Transportation Authority (MTA) announced a record increase in subway customer satisfaction recorded in its ...

The City of Grover Beach has released the results of a survey it holds every two years in an effort to gauge community ...

"AI has a role to play in automating back-office tasks and improving efficiency," said Jane Blanchard, head of brand and marketing for ServiceForge. "But when a customer is calling because their heat ...

If you need to get your engine's oil professionally changed, customer satisfaction scores will tell you there is only one place to go. Here's the answer.

Spectrum, which is owned by Charter Communications, continues to rapidly lose an alarming number of internet customers, ...

A housing association has earned high praise from residents in a recent satisfaction survey ...

A list of winning PEOs and MSPs and their client and employee satisfaction ratings were released today on ...

The award recognizes goldsilbermarkt.de's strong performance in online retail, following an independent evaluation by a ...

Interestingly, nearly half (45%) claimed that running out of mobile data would be more detrimental to their business than running out of stock. Furthermore, 54% stated it would cause them more ...

JOLLIBEE Foods Corp. on Thursday said that its South Korea-based coffee brand, Compose Coffee, had recorded the highest customer satisfaction rating among leading low-cost coffee franchises in that ...