NiCE (Nasdaq: NICE) today announced that NiCE Cognigy, a global leader in AI-first customer experience solutions, has been ...

Verified customer feedback positions NiCE Cognigy as the only vendor to receive the Customers’ Choice distinction in this year’s report Hoboken, N.J.

Conversational AI is gaining attention as enterprises look beyond CRMs to spot hesitation risk and momentum before forecasts ...

Gartner found only about one-third of consumers believe GenAI chatbots are as effective as search engines for learning new information ...

Researchers from OpenAI, Anthropic, and Google DeepMind found that adaptive attacks bypassed 12 AI defenses that claimed near ...

ServiceNow beat Q4 earnings expectations as subscription revenue climbed 21%, intensifying its fight with Microsoft and ...

Gartner recognition, customer success, and platform innovation underscore Trustwise’s leadership in AI trust across large fleets of generative and agentic AI systemsAUSTIN, Texas--(BUSINESS ...

As AI sweeps through every sector, some are held to a greater degree of scrutiny. Finance is one of them and CIOs across its ...

FICO recognized for its Ability to Execute and Completeness of Vision in Decision Intelligence ReportBOZEMAN, ...

In 2024, Salmon founded Super-me, a messaging and client-management platform for coaches, therapists, and solopreneurs. Built ...

Kore.ai continues its rapid global expansion, with strong momentum in North America and Europe and significant growth across the Middle East and Southeast Asia in 2025. This investment will further ...

For years, the potential of Artificial Intelligence (AI) was limited by a single interface, the chat box. Between 2023 and 2025, the period commonly referred to as the Chatbot Era introduced ...