Hayete Gallot joined Google in April 2025 to spearhead a new division focused on helping customers adopt the company's cloud ...

New agentic solution enables businesses like Kroger, Lowe's, Papa Johns, and Woolworths to create experiences that shift from simple conversations to active problem solving NEW YORK, Jan. 11, 2026 ...

Google on Sunday announced a new open standard called the Universal Commerce Protocol (UCP) for AI agent-based shopping, at the National Retail Federation (NRF) conference. The standard, developed ...

Five9 and Google say unified AI-powered contact centers will define the next phase of enterprise customer experience. And they've teamed up to prove it. On Jan. 12 Five9 announced an expanded ...

Google Cloud President of customer experience Hayete Gallot leaves after leading Google’s commercial business, customer engineering, innovation centers and partner ecosystem.

The Republican National Committee logo is shown on the stage as crew members work at the North Charleston Coliseum, Jan. 13, 2016, in North Charleston, S.C., in advance of the Fox Business Network ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...