A fraud probe involving millions of dollars lost by victims in Maryland and across the U.S. leads to call centers in India.

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Advanced Micro Devices, Inc. (NASDAQ:AMD) Q4 2025 Earnings Call Transcript February 3, 2026 Advanced Micro Devices, Inc.

Ed tech companies like GoGuardian and Lightspeed Systems offer for AI software to detect self-harm. Experts and students are concerned about its accuracy and unintended consequences.

Contact centers today wrestle with multifaceted operational challenges that impact their ability to deliver consistent, high-quality customer experiences. These range from managing high employee ...

The link she wound up clicking on led her to an official-looking website with a phone number. She called, and the alleged ...

Address Its $180 Capex Guidance on Its Q&A Call with Wall Street 3 minutes ago Live We have our first question directly ...

LONDON — In France, civil servants will ditch Zoom and Teams for a homegrown video conference system. Soldiers in Austria are using open source office software to write reports after the military ...

The director of the Oklahoma Office of Management and Enterprise Services is asking lawmakers for $39.1 million in additional ...

The bank's AI-based virtual assistant, which began development 10 years ago, is now used by 42 million customers and more than 200,000 employees. It does everything from sending wire transfers to ...

The investigation into a $100 million scheme involving fraudulent supplements has come to a close as the final defendants ...

The Big Tech earnings reporting season kicked off this afternoon with Meta, Microsoft and Tesla releasing quarterly results ...