As cable and telephone companies begin offering Net telephony services to consumers in earnest, complications on the back end threaten to crimp cost savings for providers and ultimately dampen ...

VoIP stands for Voice over Internet Protocol. It’s a technology that lets you make phone calls using your internet connection instead of a traditional landline. VoIP systems are a great solution for ...

When a company finally comes to terms that its voice and data convergence is severely lacking, it becomes essential to establish criteria to launch a consistent, yet potentially tricky, foundation.

While choosing VoIP over landline phones is generally an easy decision for most companies, there are a few situations where your business may want to go with a landline or hybrid VoIP system. For a ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

At the moment, small- and medium-sized businesses (SMBs) have perhaps the most to gain from the explosion of new VOIP services. In one move, businesses can outsource their communications, doing away ...

Now that all of your communication methods can be combined, or unified into a single system that is interoperable with other systems, what happens next? Today, the shift is from simply using IP based ...

VoIP and unified communications applications have caused performance issues with other applications as companies continue to converge communications applications onto their IP networks, according to a ...

As cable and telephone companies begin offering Net telephony services to consumers in earnest, complications on the back end threaten to crimp cost savings for providers and ultimately dampen ...