A car rental customer says he was banned for “one little mistake” — but the real reason was much more serious. Consumer ...

Read the shocking story of an Airbnb host charging $3,500 for a coffee stain and Airbnb's surprising response. Consumer ...

These tales cover a variety of Airbnb problems that guests -- and sometimes hosts -- have brought to Consumer Rescue. We provide free mediation services.

Protect yourself from scam artists posing as Carnival Cruise Line customer service representatives with our essential tips ...

The articles contained here serve as an alert to our readers about the scams that we are currently receiving requests for help about.

Consumer Rescue's tagline is Fiascos and Fixes. That's because we receive tons of requests from travelers with tales of vacation fiascos. These tales are the most dramatic of the bunch and contain ...

A couple says they missed their Carnival cruise through no fault of their own -- traffic caused this disaster. Now they want a full refund.

Are cruise ship passengers safe in Nassau? Read about the scams reported by travelers during their port visits. What's really going on?

Ownership and Funding Transparency Consumer Rescue is owned and operated by consumer advocate and journalist Michelle Couch-Friedman. The site is primarily self-funded, with additional support from ...

The site is primarily self-funded, with additional support from display advertising, reader donations, volunteers, and Michelle’s freelance journalism income. We are committed to maintaining full ...