Agentic, intent-based commerce is beginning to bypass search and browsing altogether, introducing a new competitive challenge ...

Frustrated shoppers are pulling back from e-commerce as AI bots beat humans to checkout and flood sites with scams.

Agentic, intent-based commerce is beginning to bypass search and browsing altogether, introducing a new competitive challenge to Chinese retail models and traditional e-commerce funnels. As prices ...

As retailers continue to explore how artificial intelligence (AI) can improve their business, agentic AI represents a seismic shift. Agentic AI is autonomous intelligence that can learn and act ...

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At ...

As online markets become increasingly competitive, retailers are turning to “subscribe and save” services to sustain sales and build customer retention. “For retailers, it’s a great trade to sacrifice ...

When WorldCom, the telecommunications giant, failed and was put into bankruptcy, the U.S. witnessed one of the largest accounting frauds in history. Former CEO, Bernie Ebbers, 63, was convicted of ...

Most consumers are satisfied with the recommendations they receive from AI shopping assistants, yet skepticism about the technology persists, according to a recent study by a product experience ...

The U.S. economy is full of uncertainty. Some experts predict we will see a recession this year, but other analysts don’t see that happening, at least not yet. This contradiction is causing uneasiness ...

Online search remains a cornerstone of the digital shopping experience, yet many e-commerce sites still miss the mark — frustrating customers and driving them toward brick-and-mortar competitors.

As consumers continue to explore virtual shopping in the metaverse, two companies forge the path for shoppers with platforms that make e-commerce more inviting by bringing 3D virtual showrooms and ...

One of the most successful direct-to-consumer shopping outlets for China-based vendors outside of China’s own Alibaba e-commerce platform is Amazon. This trend has been accelerating for years.