For the past seven years, I have tracked consumer tech through constant shifts in hardware, platforms, and the way people actually use devices. Covering everything from budget gear to flagship ...

In this face-off between two customer service-focused help desk giants, I compare Freshdesk Omni and Zendesk for Customer Service based on their AI features, integrations, price, and more. I'm a ...

The Department of Homeland Security is planning to bring on a contractor to support the Transportation Security Administration’s IT help desk, according to a post on the department’s contract ...

AWOL Vision’s new Aetherion series features two high-end UST projectors — the Max and Pro — offering sharp 4K resolution up to 200 inches, along with advanced features such as PixelLock for refined ...

Which BenQ projector is best? There are few things more exciting than watching your favorite superhero dish out justice to nefarious villains, or tracking an aerodynamic pass from the quarterback to a ...

The TK705i and TK705STi projectors support native 4K UHD resolution (3840×2160) and deliver 3,000 ANSI lumens of brightness. Both use BenQ’s HDR-Pro and CinematicColor technologies to offer 98% ...

This early Black Friday drop brings the XGIMI Halo+ GTV down to around $509, a significant discount from ~$800. The upgraded portable projector now offers built-in Google TV. It also delivers 1080p ...

What if your desk could do more than just hold your computer and coffee mug? Imagine a workspace that adapts to your needs, projecting your calendar, to-do list, or even a mood board directly onto its ...

The Horizon 20 Max promises 5700 ISO lumens and a tiny (for a projector) 1ms input lag. The Horizon 20 Max promises 5700 ISO lumens and a tiny (for a projector) 1ms input lag. is a deputy editor and ...

The JMGO N1S Ultra 4K Triple Laser Projector is a decent choice for the living room, but its excellent picture quality really should be supported by an Apple TV and better speakers. A projector can ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.