Google Cloud President of customer experience Hayete Gallot leaves after leading Google’s commercial business, customer engineering, innovation centers and partner ecosystem.

Google on Sunday announced a new open standard called the Universal Commerce Protocol (UCP) for AI agent-based shopping, at the National Retail Federation (NRF) conference. The standard, developed ...

New agentic solution enables businesses like Kroger, Lowe's, Papa Johns, and Woolworths to create experiences that shift from simple conversations to active problem solving NEW YORK, Jan. 11, 2026 ...

ChatGPT is already among the internet's 40 most popular destinations, highlighting the explosive growth of generative artificial intelligence among online users, according to a new report from ...

Google began offering “dark web reports” a while back, but the company has just announced the feature will be going away very soon. In an email to users of the service, Google says it will stop ...

We may earn a commission when you click links to retailers and purchase goods. More info. Google is shipping out a new System Services update, which affects general Android features that are powered ...

Google LLC today introduced managed MCP servers that will enable artificial intelligence agents to interact with four of its cloud services. Until recently, giving AI agents access to an application ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Google Sues China-Based ‘Lighthouse’ Phishing Service After $1B+ Scams Target Millions Your email has been sent Google is going after a group of Chinese hackers who have reportedly stolen over $1 ...

Google sued a group of cybercriminals on Wednesday who it alleges are responsible for illegal phishing scams that use company branding to target account holders. The lawsuit filed with the Southern ...

When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple ...

Google has teamed up with the United Service Organizations (USO) to help deployed service members stay in touch with their families in a different way. As part of a pilot program, the company is ...