CivicScience engages directly with consumers, collecting over one million survey responses daily, to turn real-time insights ...

After taking advantage of Black Friday deals at Doc Marten, White was ready to continue shopping. Arriving at the mall when it opened, he expected crowds. But many of the stores had just a handful of ...

A new study by Customer Care Measurement & Consulting (CCMC) and Arizona State University's W. P. Carey School of Business reveals record levels of customer anger, rising online confrontations, and ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

With job prospects for new grads dim and AI spreading, Forbes searched out schools that make it a priority to help students ...

Utilities, from electric and gas bills to internet and water costs, are sucking up about 7% of your monthly income in New ...

The 2026 survey dives into how AI is redefining database strategy—share your experiences to tell us the real benefits and ...

FOREST PARK, Ga. — The U.S. Equal Employment Opportunity Commission is suing JC Penney for allegedly violating the Americans with Disabilities Act by refusing to accommodate a warehouse employee with ...

A taxpayer-funded mentoring program for at-risk Tasmanian youths posted footage on social media showing workers at a camp dressed in black clothes and balaclavas. An academic says the clothing ...

Jersey Central Power & Light will invest $108 million in Ocean County's electric grid through 2028. The upgrades are designed to improve reliability and meet the county's surging electricity demands.

First look at 2025 holiday shopping shows 78% of consumers used AI for help, yet only 29% say it improved their experience ...

The JCPenney store at Stoneridge Shopping Center will be closing its doors in February due to the retailer’s inability to ...