Brandon Chambers just moved to North Carolina to join the Wolfpack staff. Seeking to update his driver’s license, he ...

NC State men's basketball assistant coach Brandon Chambers chronicled his long day at the DMV on social media, just one day ...

North Carolina Gov. Josh Stein opposes a reorganization of the Department of Motor Vehicles that would make it a standalone ...

North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.

NC seeks a new operator for the Rocky Mount license plate agency, closing due to the current operator's retirement.

Employees, per state audit staff, say they experience burnout, security risks, and inadequate training. The agency is also ...

Officials are recommending exploring the option to separate the DMV from the North Carolina Department of Transportation, as the audit revealed the worsening of customer and employee experiences.

The DMV struggles to keep up with the state's growing population, leading to customer frustrations. Republican Auditor Dave ...

The North Carolina Office of the State Auditor has released two in-depth audits highlighting significant operational and structural issues within the state’s Division of Motor Vehicles.

Customer service improvements for the North Carolina Division of Motor Vehicles can begin with the agency’s independence from ...

Officials are recommending exploring the option to separate the DMV from the North Carolina Department of Transportation, as the audit revealed the worsening of customer and employee experiences.

North Carolina's Division of Motor Vehicles is the subject of two new audits looking to address long wait times for customers ...