The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

IT Services (ITS) at Queen Mary University of London are here to support you whenever you need assistance. We are dedicated to providing you with a high-quality user experience. IT Services are just a ...

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

At the Service Desk we get a number of calls and tickets regarding various requests and issues, to help save you time we have compiled this Frequently Asked Questions page. Click on a topic to ...

Office 365 contains a set of mail filtering rules which can be used to organise your email. Queen Mary University's email system currently has a number of spam mail recognition mechanisms that can be ...

In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests. Teams are made up of channels. Each channel is built around a topic, like “Team Events,” a ...

Provides zero-day protection to safeguard your messages, by checking email attachments for malicious content, which was previously unknown to standard anti-virus software. If no suspicious activity is ...

Kinetics (Kx) is an application used for external and student residential bookings, conferencing, external and internal catering bookings, external event management and marketing activities. How to ...

If you use an Authenticator app on your mobile phone to verify your identity when logging in to college systems from outside the college network, you will soon see a change in the process. Instead of ...

Note: If you are unable to view the menu bar, right click on the top of Internet Explorer and select Menu bar. This will then bring up the above image.